Many variables and moments play into the patient’s overall feelings about your practice. But there would be few events as important as how that patient is delivered from team member to team member along each step of their journey. These moments can demonstrate to them that they are just another number in the sequence of a busy day… OR these moments can create a unique impression, wrapped in hospitality! This NPG Bootcamp is all about taking the common communication transfers and turning them into a mutually beneficial moment that impacts your team’s efficiency and effectiveness while showing the patient how much you care and how unique your practice is!
